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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8596198332
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 8596198332
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Road Trip on the Great Ocean Road

Reviewed: Tue, May 31, 2016
About Hertz: 2.0 /10
The car we received was different from what we booked. We originally booked an SUV Nissan Qashqai (I even provided them with a copy of the rental agreement), but upon pickup, we were given an SUV Hyundai ix35 with several scratches. When we mentioned this to the Hertz staff, they said it was the same category (SUV) so it's fine. However, there was already an SUV Nissan Qashqai nearby. Since it was late, we didn't want to argue further. We hope Hertz can improve on this.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz MELBOURNE APT

Alger Constance

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Georgia Stuart

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Reviewed: Wed, Sep 12, 2018
About Hertz: 2.0 /10
The parking lot did not indicate the exit direction, and there were no signs, which caused me to go the wrong way and the car roof got scratched. The staff were rude.

Eli Nicholas

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Reviewed: Fri, Feb 8, 2019
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Wanda Copperfield

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Reviewed: Wed, Feb 20, 2019
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I bought roadside assistance insurance, so the staff didn't push any other services.

E.Priady

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Standard SUV | Toyota Kluger 7 Seats or similar
Reviewed: Fri, Aug 24, 2018
“Keep the good services”
About Hertz: 10.0 /10
Like: The car was excellent and new
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