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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6072081004
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6072081004
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Reviewed: Thu, Oct 8, 2015
About Hertz: 4.0 /10
I clearly booked a 'large SUV Toyota Kluger or similar,' but was given a Nissan X-Trail. Although both have five seats, they are different in size. Hertz said they allocate cars based on seating capacity and claimed the rental website didn't explain this clearly. At the time of booking, the price for the Nissan X-Trail was lower than the Toyota Kluger. Due to the long queue and time constraints, I had to settle for it. Very dissatisfied.

Relevant Reviews on Hertz MELBOURNE DT

Bevis Motley

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Reviewed: Mon, May 20, 2019
About Hertz: 2.0 /10
The Chinese staff suggested that I upgrade to a diesel vehicle, claiming the Highlander consumes six tanks of gas while the diesel would only use one. The upgrade cost $450. I was almost scammed.
About QEEQ: 10.0 /10

Paula Winifred

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Reviewed: Thu, Jun 28, 2018
About Hertz: 8.0 /10
They gave me a lower-grade car when I picked it up. I only realized this at the parking lot and had to go back to the service desk to confirm the order! After a few minutes of broken English communication, he admitted that he looked at the wrong order! There were no other customers at the service desk when I was being served! The old man was really sly! It wasted a lot of time.
About QEEQ: 10.0 /10

Truda Jones

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Reviewed: Fri, Jul 7, 2017
About Hertz: 10.0 /10
The location is easy to find and very noticeable. The service is also quite good.
About QEEQ: 10.0 /10

Wilbur Saxton

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Reviewed: Sun, Mar 8, 2015
About Hertz: 8.0 /10
The Kuga with over 30,000 kilometers had a damage that I discovered myself. I promptly informed the staff, otherwise it might have led to issues.
About QEEQ: 10.0 /10

N.Wrobel

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Compact | Hyundai i30 or similar
Reviewed: Tue, May 10, 2022
“Great australian drive”
About Hertz: 10.0 /10
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About QEEQ: 10.0 /10
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