Hertz MELBOURNE DT Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Bevis Motley

Australia

Reviewed: Mon, May 20, 2019

About Hertz: 2.0 /10

The Chinese staff suggested that I upgrade to a diesel vehicle, claiming the Highlander consumes six tanks of gas while the diesel would only use one. The upgrade cost $450. I was almost scammed.

About QEEQ: 10.0 /10

Hertz

Melbourne

Australia

1 days rental

Relevant Reviews on Hertz MELBOURNE DT

Phil Adela

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Mon, Nov 18, 2019

About Hertz: 10.0 /10

I booked a Corolla but was given a Civic. They asked if I wanted to upgrade without being pushy. Knowing I was driving the Great Ocean Road, they even provided me with a map and pointed out several famous spots. They also reminded me to set Google Maps to avoid toll roads since I didn't rent a toll pass. I bought fuel, and returning the car without a full tank was slightly more expensive but acceptable.

About QEEQ: 10.0 /10

Lewis Bartholomew

Australia

1 days rental

Hertz

Melbourne

Australia

Reviewed: Wed, Feb 13, 2019

About Hertz: 4.0 /10

They took a $200 deposit from me without mentioning when it would be refunded. My friend rented from the same company and wasn’t charged a deposit, so it felt unfair.