The tire was damaged, and they couldn't replace the car. Had to manually change to the spare tire myself, and they gave me a 125-size motorcycle spare for a 245-size tire! Ridiculous! The company was very slow in resolving the issue! Waited for road assistance for three hours, and no one came! Customer support gave inconsistent responses! Terrible service! Drove on the spare tire for three days! Simply playing with lives.

Pretty good. In Melbourne, the parking lot is quite large. The rental center is a bit crowded, so you have to wait in line for a while.

I followed the staff's instructions, parked the car properly, and returned it. Yet they claimed I didn't return the car and charged me.

The location is easy to find and very noticeable. The service is also quite good.

The service was decent, and the front desk staff was okay. However, the process for returning the car was a bit unclear, and I suggest improving it.