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Live chat Email us Service Code: 1059438329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1059438329
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Melbourne City - Great Ocean Road - Melbourne Airport

Reviewed: Mon, Nov 18, 2019
About Hertz: 10.0 /10
I booked a Corolla but was given a Civic. They asked if I wanted to upgrade without being pushy. Knowing I was driving the Great Ocean Road, they even provided me with a map and pointed out several famous spots. They also reminded me to set Google Maps to avoid toll roads since I didn't rent a toll pass. I bought fuel, and returning the car without a full tank was slightly more expensive but acceptable.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz MELBOURNE DT

Bevis Motley

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Reviewed: Mon, May 20, 2019
About Hertz: 2.0 /10
The Chinese staff suggested that I upgrade to a diesel vehicle, claiming the Highlander consumes six tanks of gas while the diesel would only use one. The upgrade cost $450. I was almost scammed.
About QEEQ: 10.0 /10

Willie Emmie

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Reviewed: Mon, Sep 12, 2016
“Car picked up from Melbourne Southern Cross, returned at Melbourne Airport, self-driven along Great”
About Hertz: 10.0 /10
Very satisfied, the car was very clean and new. We rented an Audi A3 which was perfect for two people
About QEEQ: 10.0 /10

Rory Kit

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Reviewed: Sun, Mar 10, 2019
“Phillip Island”
About Hertz: 4.0 /10
1. No explanation of pre-existing scratches on the car's body at pickup; I had to inspect and take photos myself in a poorly lit parking area. 2. No instructions on how to use the car, like opening the gas cap, high/low beam lights, or wipers. 3. No instruction on how to handle the parking ticket if the self-service return area is full (you need to get a parking ticket before entering the self-service return area). 4. They charged a 100 AUD deposit and 23 AUD for the baby seat rental on my credit card during pickup (the rental on the site was listed as 11 AUD) without notifying me or providing any receipts. I only found out when I checked the bill and called the store. 5. The staff had a terrible attitude when handling car damage after return, showing impatience and using abusive language. 6. Constant upselling to more expensive car models during pickup.

William Piers

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Reviewed: Sun, Oct 4, 2015
About Hertz: 10.0 /10
Hertz is a big company and generally quite good, but make sure to refuel before returning the car because Hertz's fuel prices are twice as high as outside! I reserved a Highlander, but they only gave me a RAV4.
About QEEQ: 8.0 /10

Evelyn Gallacher

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Reviewed: Tue, Oct 13, 2015
About Hertz: 6.0 /10
Hertz is a big company and generally quite good. The staff spoke Chinese, so communication was smooth. However, I didn't get the car model I booked; I got a smaller one. Not sure how Zuzuche handled the booking????

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