Just like the guide suggested, we were advised to upgrade the vehicle. They said my husband is tall and should upgrade to a more spacious car. We insisted on not upgrading, then they said we didn't buy the roadside assistance insurance and would have to bear the costs if anything happened. I told them we did purchase the roadside assistance insurance and showed a passage from our insurance policy. She said she didn't understand why we would buy insurance in China for renting their car. We persisted in not buying their insurance. Later we found out our car was actually quite nice, a Nissan Versa with plenty of space. A nearby staff member, who was African American, even made fun of us, but I retorted in English, making her feel embarrassed.

It was alright, nothing special.

This is a big company with a wide selection of cars. The vehicle was nearly new with only a few dozen miles on it, much better than the one I later chose from Enterprise.

Great cars and great service!

Everything was smooth!

Excellent experiemce! Nice and friendly staff.

Amazing. In particular the Price drop detector which saved us 80 USD.