C Travel directly upgraded to an Audi A6 Avant

It's okay

There were undisclosed potential taxes, but they were directly deducted. The rental showed 11,000 in the order, but more than 1,000 in additional taxes were charged. Very bad experience.

I booked a microcar through QEEQ at the Hertz location in Milan's central train station. However, I couldn't find the location based on the given address and had to wander around a lot before eventually locating it on a side street near the station. Since there were few people, the paperwork was processed fairly quickly. As I planned to return the car in France, the staff offered me a free upgrade to an SUV that had been driven from France. However, the final charge increased from the originally booked price of 680 euros to 850 euros at checkout. Due to urgent matters, I had no choice but to accept the higher cost.

The registration process for a new customer took too long and was significantly slower than car rental procedures in our country, but the service attitude was quite good!