1. The car provided was far different from the one I booked;
2. The translated document from Zuzuche was not accepted, and I had to wait more than an hour to get a new translation service, which cost me 600 yuan!!!
Picking up the car was very convenient. There's a counter at the airport right next to the baggage claim, and there's a dedicated parking lot just outside the terminal.
The service was acceptable, but they gave me a hatchback. The booking showed a sedan, likely a Corolla. The hatchback had less power, so the air conditioning didn't work well. Driving on the mountainous roads in New Zealand's South Island was unstable with the small car. I wouldn’t have booked it if I had known it was a hatchback.
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