There was a bit of a cue at the counter, but the people at enterprise worked their way through them pretty quickly. The car pick up was smooth and quick, we could pick our rental ourselves, as long as we stayed within our category of car booked. Return was also very quick, lots of people checking in the cars from enterprise, so it was fast, even though many checked in.

It was really simple and self explaining, creating no issues with enterprise. And no assistance was required.

Overall a great experience with both easyrentcars and enterprise except one small hitch that I was given a compact SuV instead of a standard one. But according to enterprise classification they were both the same category cars and it worked for me so didn't worry about it. Overall enterprise staff was extremely helpful and courteous

Very satisfying experience

Like: vehicle was ready when I got there.
Dislike: walked into an unmarked door that was employee entrance only. One of the employees LET ME KNOW!

Like: Friendly attitude helpful staff
Dislike: the office was preparing to be moved it didnt have office look ...totally understandable

Like: Our car was an upgrade and a very pleasant one at that!