The staff proactively explained the charges, no need to queue

The rental and drop-off locations were too far apart. I had to inspect the car myself after getting the keys and ran back and forth with my suitcase three times. What should have taken ten minutes ended up taking an hour, and I was drenched in sweat.

Both pickup and return were very fast, the vehicle was new and comfortable to drive.

Good service

Picking up the car was convenient, and the vehicle standard was upgraded when I picked it up. Great! When returning the car, we arrived very late, and there was only one staff member who told us to fill in the return time and mileage on the rental agreement and drop it into Hertz's mailbox. How to handle possible parking fines during the trip is still unknown. Will it be deducted from the credit card? Please contact me, Hertz!