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From Chile
+56-226665927
From Colombia
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From Malaysia
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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6745394314
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6745394314
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Reviewed: Sun, May 3, 2015
About Hertz: 8.0 /10
It's right inside the airport, very convenient. I booked and paid online, and the counter processed the paperwork quickly. Set the address beforehand, otherwise it might be hard to find when returning the car. The car wasn't new, but it performed well; all functions were working fine. Any damage was clearly marked, so check the slip carefully. The deposit didn't come with a receipt. They said it would be refunded to the credit card after returning the car, but it hasn't been refunded yet. The deposit was 200 New Zealand dollars.
About QEEQ: 10.0 /10

Relevant Reviews on Hertz CHRISTCHURCH APT

Xenia Browne

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Reviewed: Wed, Jan 9, 2019
“New Zealand South Island (Christchurch-Queenstown-Dunedin-Christchurch)”
About Hertz: 6.0 /10
Overall service was okay. The only dissatisfaction was the vehicle arrangement. We were not given the specified model and got a very fuel-consuming one that we disliked.

Victor Forster

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Reviewed: Mon, Mar 12, 2018
About Hertz: 2.0 /10
It was not the car model I booked, and no appropriate refund was given.

Zara Hodgson

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Reviewed: Wed, Dec 14, 2016
About Hertz: 10.0 /10
As expected from a large company, both picking up and returning the car were very convenient. The car was also very new.
About QEEQ: 10.0 /10

Woodrow Jenny

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Reviewed: Wed, Jan 3, 2018
About Hertz: 2.0 /10
I rented a Highlander. However, after picking up the car, I found that both the front and rear cigarette lighters were not working, so I couldn't use the GPS. I had to return to Hertz and they said they were out of Highlanders and offered me a car called Captiva instead. After driving for about twelve or thirteen days, I went to the Hertz office in Dunedin to switch back to a Highlander because my car needed maintenance. Again, they told me there were no Highlanders available but said they could lower my rental price because the car I was driving was a lower-tier model than the Highlander. Well, they only mentioned this now. At the end of my trip, when I returned the car in the local office at around 5:00 PM and specifically requested an adjustment in the rental price, the staff said the manager had already left and I would have to wait until the next day for a response. But I was flying out that night. I waited for two or three more days without any reply, so I emailed Hertz's customer service. After several days, they responded, saying they could only reduce the price by 100 NZD including tax, even though the price difference on their website for the same season was 285 NZD. After many email exchanges, they finally said there's no further adjustment that could be made. This is Hertz's service for you. I thought choosing Hertz would mean better service, but clearly not. The staff at the pickup location was dishonest.

Vivian Crichton

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Reviewed: Wed, Jan 27, 2016
About Hertz: 4.0 /10
The service was acceptable, but they gave me a hatchback. The booking showed a sedan, likely a Corolla. The hatchback had less power, so the air conditioning didn't work well. Driving on the mountainous roads in New Zealand's South Island was unstable with the small car. I wouldn’t have booked it if I had known it was a hatchback.

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