Because I picked up the car two hours earlier, I had to upgrade and pay an extra 200 euros, and the insurance cost another 200 euros. Plus, the person who received the car when I returned it had a bad attitude. It was not a very pleasant car rental experience.

The car was new and in excellent condition! It was very comfortable to drive. The staff was professional and friendly. Communicating in English was not an issue.

Due to the Munich Beer Festival, I couldn't pick up the car on time. Overall, I am quite satisfied.

Mediocre service. When returning the car, I couldn't find the entrance and sought their help, but they were of no assistance.

On arrival I had to wait nearly an hour with 4 children as there was only one person working at the desk. When I returned the car I realised I left my tablet under the passenger seat for safe keeping, when I called to them to retrieve it they said they didn't see it and I should email the office, nearly a week later I still got no reply!!!