They could not provide the vehicle as per the contract and transferred us to AVIS, promising to refund any extra costs. In reality, we incurred significant losses and the other party did not offer any compensation.
Our car did not arrive on time as scheduled. When it finally arrived the next day, we found the trunk was too small. However, the company's staff was very responsible and arranged for a car with a larger trunk from another company, solving our problem. Their attitude was great.
The staff were very nice, but there was an issue with the credit card during pickup, so it took a long time to complete the process. Later, the car had a minor issue, and I couldn't reach the international customer service number, which was quite frustrating. Eventually, I managed to resolve it myself.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Hertz FRANKFURT HAUPTBAHNHOF
Rock Mac-
-
-
-
-
View more >Agnes Powell
-
-
-
-
View more >Eleanore Ferguson
-
-
-
-
View more >Barret Sander
-
-
-
-
View more >Eileen Doherty
-
-
-
-
View more >