Overall service was good. The car was in excellent condition. The queuing time was a bit long; while other companies' cars arrived to pick up customers, we waited 20 minutes for their car.

1. The attitude towards orders via Zuzuche is indifferent; 2. Child booster seat was estimated at 30 pounds by Zuzuche, but the actual charge was 70 pounds. Zuzuche can't confirm the price of additional items, but you can book a seat for 30 pounds through the Hertz website.

Okay

I clearly rented an automatic car, but was told there were none available. I had to pay significantly more to rent an automatic car, which felt very unfair.

With Hertz, I have always found the best car for my budget. They are very quick to process your booking and handover the keys.