Very good

The Nice staff refused to acknowledge the 'Super Full Car Insurance' and 'Super Supplemental Insurance' purchased domestically, claiming he didn't understand Chinese.

The process was very fast, and the staff provided a paper guide that made picking up the car convenient.

The pickup location was hard to find because it was underground, so I had to ask locals for directions. Additionally, communicating was quite challenging due to the language barrier. The staff strongly recommended that I buy insurance. However, the return process was very smooth, the service was excellent, and they even gave me extra time to refuel. I am very grateful for that.

When picking up the car, they told me the car I booked, a Mercedes C-Class, was not available. If I wanted a Mercedes, I had to upgrade and was told it would only cost 50 euros. But when I signed and checked the bill, it was actually 150 euros. The French way of doing business feels somewhat like back home; you feel cheated.