The store is right inside the airport, making pickup and drop-off convenient and efficient. The car is in good condition.

Additionally, it has been two or three months since returning the car, and I've received several unexplained charges. This is quite frustrating! Charging is fine, but please provide a reason or explanation for the charges. The car itself was great! Very new and in good condition! And not too expensive! These aspects deserve praise!

After driving 70 kilometers, the car had engine trouble on the highway. Contacting them to exchange the car took five to six hours, with different customer service representatives each time. They only knew which car we rented but nothing else, requiring us to explain our situation repeatedly. Agreed solutions with previous representatives were not recorded or implemented. It took getting angry with the last representative to have them finally arrange a hotel for us and a car for the next morning. Ultimately, we had to find our own way back to the hotel.

Returning the car was very quick, less than a minute and it was done.

The staff at the pickup were polite helpful and spoke excellent English

The booking process for an app based service was very good.