The store location was extremely convenient, right next to the light rail station. The Turkish staff spoke fluent English, and communication was smooth. They also gave us local sightseeing tips. The car was in great condition with just over 8,000 kilometers. It was quite powerful. The only issue was the address error; it wasn't in the OLD CITY area as stated. We had to take the light rail three times, which disrupted our plans. The staff said this has happened multiple times and asked the website to update the address. No translated documents were needed, and they didn't understand their purpose, just asked to see the domestic driver's license.