All requirements were fully met. The car pick-up process took less than 20 minutes, and they even assisted us in finding our vehicle. The whole process was smooth and pleasant.
1. Forced additional charges for insurance at the site, no car provided if not accepted; 2. No response from customer service when calling; 3. Post-travel coordination with the rental platform was unhelpful, issues were passed on to the rental company, claiming lack of on-site evidence. Are we supposed to take photos or videos of foreign staff? 4. Extremely slow response, took three months to get a dismissive reply, stating the issue couldn't be resolved.
The car was a surprise as I was hoping for a Toyota Rav4, what I got was a Kia Sportage. Nevertheless, the car performed perfectly, was very comfortable and did well driving on snow. The availability of snow tyres was only apparent at the point I was picking up the car. I wish there was an ability to choose this beforehand.
I thought I could get Nisssan car but the customer service representative gave me another car without explanation.
Moreover, my deposit hasn’t been refunded for more than 10 days. I need to call Thrifty again for clarification.
Staff were great, car was great although not the sedan we expected, extremely easy drop off and pick up.
About QEEQ:10.0/10
Booking was easy, was a bit concerned by the style of the emails I received as the fonts and format of them looked a bit scam-like, however this turned out to be unfounded as qeeq were great and have good tips and advice.
Staff was very helpful and made the process seaming and smooth.
About QEEQ:10.0/10
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Thrifty Calgary - Airport
Crystal Constance
-
-
-
-
View more >R.Moorey
-
-
-
-
View more >M.Chung
-
-
-
-
View more >Rochelle Meah
-
-
-
-
View more >B.Murugesan
-
-
-
-
View more >