The queue moved quickly and there were no additional sales pitches. Although the selection of models wasn't large, the condition and features of the cars were good.
Brand new 2015 Mustang Convertible with only 15 miles on it when picked up! Feels like a steal! Got an extra tank of gas for just $44, much cheaper than back home.
Staff's attitude was similar to what you'd find back home, just average.
Returning the car was quite convenient. Parked the car and let them check the fuel gauge and odometer, then I was done.
Shuttle buses were available for pickup and drop off, and the wait time wasn't long.
The staff saw that there were three of us and suggested upgrading to a Fullsize car. After using it, I felt that since I was only using the car for two days on Oahu, the upgrade wasn't necessary. The staff also recommended a service called Roadside Plus for $4.99/day, which provides emergency assistance if the keys are locked inside the car or in case of a flat tire. Later, I thought as long as I carefully manage the keys, the additional service wasn't necessary. Overall, I felt the company's staff were too eager to upsell extra services, which was not very good.
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