모든 스태프들이 최선을 다해서 노력해 주셨습니다. 하지만 차량의 픽업까지 1시간 가까이 걸렸어요.

Very satisfied

The vehicle model was upgraded, which was good. However, the persistent insurance upselling was not appreciated.

The computers at the check in were malfunctioning and the was a 50minute wait. They seemed antagonistic to us for booking with QEEQ and not directly with them. They tried to get us to buy extra insurance implying our already paid for options with QEEQ May not operate efficiently. There was no staff member to run us through the controls of the hire car. It took us 30 mins to use the manual and get a necessary knowledge of where everything was located.

NA