Everything was perfect, especially when I lost my sunglasses in the car and they sent them back to me. I give them 100 thumbs up.

We did a road trip in Turkey, and the rental company picked us up from the airport at 2 AM and also sent someone to the hotel for the car return. The service was excellent. Our car's side mirror was damaged when parked at a hotel in Goreme, and the rental company owner drove for over an hour with two other people to check the situation and assured us that the insurance would cover it completely, which was reassuring. However, during our drive, the car got a scratch, but since it was minor and we were in a rural area, we didn't report it. As a result, we had to pay 150 TL when returning the car.

The service was excellent, and the staff were very friendly.

The staff did not make notes on the damaged areas and assured that there were no issues. When returning the car at a different location, they did not communicate with their local colleagues in a timely manner and blamed us for the damages. They did not provide a proper response! Additionally, the car was very old and frequently indicated engine overheating on the highway, requiring maintenance!

The company did not confirm my order, causing eight of us to wait at the airport for over eight hours. We left the airport at 6 AM and only got the car around 2 PM. It directly disrupted our itinerary; we missed our hotel reservation and lost 150 euros.