There is no counter at the airport. Luckily, I was able to run into the delayed car delivery agent when I returned. The car was upgraded to an SUV and had built-in GPS, but there were some minor issues such as the tire sensor, which kept giving warnings. The speed was also limited to 190 km/h, which is a bit disappointing in Germany. Other than that, everything else was fine.

Picking up and returning the car was very convenient, and the paperwork was processed quickly.

After we cleared customs, the CARO staff met us smoothly and arranged a Mercedes E200 for us. The car performed very well. We are very satisfied. Apart from the usual rental fee, an additional 200 Euros was pre-authorized, which they said would be refunded if everything was in order.

Apart from the difficulty in locating the pickup point at the airport, everything else was perfect. They even upgraded us for free to a VOLVO XC60 with navigation. Very nice! The small stone collision on the car door was handled well. Overall, not bad!

Very good, except the Shuttle bus pick-up point was a bit hard to find. CARO's cars are very new and in great condition, the price is fair, and the staff are very friendly. Any small issues were handled in a timely manner. Highly recommended!