I clearly stated no vehicle upgrade and showed the staff my order showing I had purchased super cover. The car provided was the basic model I booked, yet I was still charged for vehicle and insurance upgrades when I returned the car! The complaint has not been resolved yet. Terrible service!

Scam company! They charged me an extra day's rent for arriving an hour early. They silently added insurance without informing me. In the end, they charged an extra 200 Euros, which is over 2000 RMB!

There were no obvious signs for the parking lot location, which was the only downside. The car's performance was good, and the service was also satisfactory.

The service was actually quite good. They patiently answered our questions, and there were staff members at the pickup point.

Pretty good.