Very convenient. It was early morning when I got off the plane, so there was no queue and I picked up the car directly. Because there was no C class, I was given a BMW 3, which was acceptable.

Extremely satisfied with the rental experience. Looking forward to the next time.

Due to a security incident at Frankfurt Airport, the entire airport was closed, causing the flight to be delayed. Upon picking up the car, I was informed that the booked and prepaid car had been rented out. Only one similar model was left, which required an additional payment of 5000 yuan for an upgrade. Communication with customer service was unsuccessful, and I had to pay extra to get the car.

Reliable. Drove over 3000 kilometers without any issues.

I purchased full insurance, but Hertz added another full insurance. I didn't notice and was charged over 200 euros extra for overlapping insurance. I suspect Zuzuche of fraud! Everyone, avoid renting from this scam company. I will be gathering evidence to sue them.