車自体のメカニカルな状態は良かったが、内外装が少し汚なかったのが残念でした。 ガソリン満タン貸し/満タン返しの契約でしたが、最初借りた時fuelゲージが8/10くらいになっていて、満タン貸しの状態ではなかったのも残念。

Picking up the car was convenient. At Hertz, there was no need to queue, while at the same time, there were many people in line at Thrifty. If the daily price difference isn't significant, consider Hertz. Although they claim 24-hour service, on the last day, I tried multiple times to extend the rental by phone but couldn't get through. The next day, I accidentally went to the service desk next door and was able to extend the rental with an agent. The price was slightly higher than the daily rate on QEEQ. When asked why no one answered the phone, I was told that no one picks up on weekends. So, if you plan to extend your rental, call on a weekday! Also, when I inquired about insurance, it seemed there was no third-party liability insurance, but the reservation on QEEQ included it. Luckily, there were no issues. So, if you're not in a hurry when picking up the car, take the time to inquire about third-party liability insurance!

Clean and spacious environment, friendly staff, and efficient service!

Overall it was okay. It might have been due to our limited English proficiency, but we didn't hear the rental company mention anything about changing cars, so we were a bit confused when picking up the car.

Like: I liked being able to rent a Jeep Wrangler.
Dislike: Took way too long to pickup car.