Reputable big company

Very good and convenient. As soon as we got off the plane, there was a shuttle with Dollar printed on it. The driver didn't even ask and just helped us load our luggage. When we arrived at the rental location, the service staff almost charged us for additional insurance, but thanks to the printout from Zuzuche, we avoided that extra charge. However, they still charged me for a tank of gas (as I originally booked full-to-full). This turned out to be convenient since I could return the car with an empty tank, avoiding any hassle. Overall, the price difference wasn't significant. In summary, it was very cheap, very convenient, and very valuable.

The service was good. I bought an additional roadside assistance plan. Returning the car was very convenient, taking only a few minutes. On the second day after picking up the car, I noticed that there was no front license plate and there were scratches on the body. I called and the issue was resolved satisfactorily.

Very satisfied. The Los Angeles Airport location did not aggressively push add-ons. There were many customers, so I waited in line for over 20 minutes. They only required a domestic driver's license and didn’t even check the translation. I rented a FORD ESCAPE, but similar vehicles including JEEP had mileages around 50,000-60,000 miles, so I chose one with just over 40,000 miles. The car was in great condition, except for a low tire pressure alert mid-trip. I called DOLLAR once, and they said I could exchange the car, but only at a store location. The low tire pressure might be due to the system being too sensitive, so I continued driving it as is. Note that at Washington Airport, DOLLAR requires notarized documents to rent a car.

The additional insurance options were listed in English, making it difficult to choose, so I ended up buying all of them, which felt a bit costly.