This is my third time renting a car in the US, always from Dollar. The first two times were through the Dollar UK website, and this time through QEEQ. Service is the same, no difference. Standard American car rental service. Car rental at San Francisco airport should be the standard for the US: there's a rail shuttle to the car rental building. It's more convenient than Los Angeles and Chicago. The Ford Escape seems to have a turbo engine, good on flat roads, but uncomfortable on mountain roads due to intermittent turbo engagement. I had to switch to S mode. Gas is really cheap in the US. I drove about 3000 km, costing roughly 0.6 RMB per km. In China, driving a RAV4 costs about 0.8 to 0.9 RMB per km. I used 87 octane gas, the cheapest one.
The agent on site was very helpful. Our flight arrived in the afternoon, and the car we selected online was no longer available. They kindly recommended other models and explained the car's features and related insurance.
The car was in good condition, but it wasn't properly cleaned when delivered. The staff at the counter tried to trick us into buying additional services. We had to escalate to higher management to resolve the issue.
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