Beware of hidden charges! Just because they don't mention insurance doesn't mean it's not mandatory! During the reception, the staff only talked about TOLL, GPS, and full tank pickup and return. I apologize for my poor English; I didn't notice the detailed charges on the screen and thought it was related to the full tank return fees.

Returning the car was quite fast

I returned the car one hour later than the time on my order, and the rental company charged me 532 yuan and an additional two days of rent. Earlier, I called the car rental customer service to ask for a delayed return, and they told me to contact the store. I rented the car from you, what are you doing? Nobody answered the phone at the store, which was very inconvenient. It was really terrible.

There were deceptive practices! Please help resolve the issue, I will follow up and file a complaint!

I felt I as decieved regarding the contract I entered in to.i rented a car intially for $36 dollars a day and after I changed the contract the rate nearly tripled.