There was no one at the pickup and return counters, and the provided phone number was unreachable! When picking up the car, it only had three-quarters of a tank of fuel. I asked if I would be reimbursed if I returned the car with a full tank, and they said yes. However, when I returned the car, I did not get reimbursed!
I didnt get the car which I had booked however alternative was good enough with lots of space for luggage. Car needed air in the tyres and that should have been done before the collection. Counter service was good however collecting the car took longer than I expected. After the rental I have seen 2 transactions on my credit card and it would be good if EasyRentCars would send an invoice either via email or in the app explaining the charges.
“it was excellent experince, but i need info that how and when my deposite was be refunded.”
About FAST RENT A CAR:10.0/10
its almost 9 days now since i returned the car but i Have not received yet any email confirmation from Fast rent a car inorder to refund my deposite.
akhlaq_isb@hotmail.com
00966 59 120 1687
About QEEQ:8.0/10
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