The only time I got exactly the car I booked.

Overall, it was okay. The car was in good condition, but the price was a bit high.

The service attitude was great, but the only regret is that we didn't get the expected model (Forester).

It's okay, but there were no smiles. Probably too tired.

The service was acceptable, but they gave me a hatchback. The booking showed a sedan, likely a Corolla. The hatchback had less power, so the air conditioning didn't work well. Driving on the mountainous roads in New Zealand's South Island was unstable with the small car. I wouldn’t have booked it if I had known it was a hatchback.