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+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
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From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5347267329
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5347267329
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Reviewed: Sun, Mar 10, 2019
About Atlas: 2.0 /10
I returned the car with a full tank, but they claimed it wasn't full because the fuel gauge was slightly off and wanted to charge me a fee. When I drove off again, the gauge returned to full. I chose to drive to refuel and got into a minor accident with a third-party vehicle. Even though I provided the other driver's license and information, they made me pay 200 AUD on the spot, claiming it was the maximum compensation. Then, five months later, without any reason or notification, my credit card was charged nearly 4000 AUD!!! The rental car company's customer service has not provided a detailed explanation or evidence for almost two months. To this day, they have not refunded the unjustified charge.

Relevant Reviews on Atlas MELBOURNE CITY

Xavier Wright

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Reviewed: Sun, Feb 25, 2018
“Melbourne - Great Ocean Road”
About Atlas: 6.0 /10
The location is not ideal, picking up the car is very inconvenient as you have to go to the ninth floor.

Mak Kam Ying

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Oct 10, 2019
“Excellent”
About Atlas: 7.7 /10
the car meets my expectation.
About QEEQ: 10.0 /10
Our experience with EasyRentCars is excellent. Surely I will recommend it.

Nicola

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Oct 8, 2019
“Easy booking, well priced with fair service.”
About Atlas: 7.0 /10
The vehicle had a significant dent and many scratches. It was dirty on the outside although very clean on the inside. Unfortunately the pick up process was nearly an hour long. Although the staff member serving was incredibly polite and apologetic he was very slow and was alone attempting to serve numerous customers picking up vehicles. The price would have been outstanding had the vehicle been immaculate. I guess you get what you pay for. Overall a fair vehicle for the money and a friendly staff member on pick up.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Mon, Jul 1, 2019
“Worth paying a bit more and hire cars from bigger/better companies.”
About Atlas: 6.0 /10
The car had mechanical issues which cannot be identified by the visual inspection upon first receiving the keys - the left front wheel had a major vibration and rattling noise when driving between 30-40 km/h. The car was not clean - windows all round were greasy and dirty, boot lining was muddy. The counter staff had very average service - all necessary paperwork is done but it felt like they all rather not be working on both days of picking up and dropping off the keys.
About QEEQ: 8.0 /10

S.Rath

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Economy | Toyota Yaris or similar
Reviewed: Wed, Apr 17, 2019
“Has been horrific starting from getting the car thru credit card used for transaction.”
About Atlas: 4.0 /10
Atlas still havent refunded my security deposit though its over a month.. I rented the car on 9th March and its 17th April, there is no sign of refund. Every time I call them, they say its in process.

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