1. Reserved car was not available at the scheduled time
2. Replacement car was severely substandard
3. Wrong return location provided
一言でまとめる:
I've rented cars abroad seven or eight times, but this trip to Italy was the worst car rental experience. I strongly advise against renting from this company: I reserved the car for 3 PM, arrived at 2 PM, and was told I couldn't get the car early. I waited in the store for an hour, and when I asked for the car at the scheduled time, I was told that the reserved car was no longer available. They gave me a manual car instead, which didn't match my license. When I asked them, the staff shrugged and said there were no automatic cars left. I was furious and spoke to the manager, who downgraded me to a lower-class car at the same price, acting indifferent. Because of my schedule, I had no choice but to accept. When I got the car, it had over 50,000 kilometers on it, the windshield washer fluid was empty, the wipers were badly worn and ineffective. Driving in rainy weather for several days almost strained my eyes. The whole experience was frustrating. For returning the car, I followed the return instructions from QEEQ, but the location was wrong. I contacted QEEQ and received another location, but it was still incorrect. It was extremely annoying.
Maggiore
1. Reserved car was not available at the scheduled time 2. Replacement car was severely substandard 3. Wrong return location provided
I've rented cars abroad seven or eight times, but this trip to Italy was the worst car rental experience. I strongly advise against renting from this company: I reserved the car for 3 PM, arrived at 2 PM, and was told I couldn't get the car early. I waited in the store for an hour, and when I asked for the car at the scheduled time, I was told that the reserved car was no longer available. They gave me a manual car instead, which didn't match my license. When I asked them, the staff shrugged and said there were no automatic cars left. I was furious and spoke to the manager, who downgraded me to a lower-class car at the same price, acting indifferent. Because of my schedule, I had no choice but to accept. When I got the car, it had over 50,000 kilometers on it, the windshield washer fluid was empty, the wipers were badly worn and ineffective. Driving in rainy weather for several days almost strained my eyes. The whole experience was frustrating. For returning the car, I followed the return instructions from QEEQ, but the location was wrong. I contacted QEEQ and received another location, but it was still incorrect. It was extremely annoying.
Maggiore Rome - Airport Fiumicinoの口コミ
Maggiore
サービスはきちんとしていて,保険を強く売り込んでいるが,私は彼らの保険を買わないので,事前許可も余計に払った。車を返したのはローマの空港で7時に出勤して、私は朝の定期便で、返したところにおじいさんがいて、車を彼に投げました。没収引き落としまで、まだ算に正常な
相変わらず力
Maggiore
取り車サービス态度はまた、いい车に験车スタッフもいい、たのみも車売場の態度がよくない、と欧州の不明の費用に21彼女も満足しない理由
Maggiore
1.店に行った後、予定のない車種を直言して、直接支払いを要求してアップグレードした車種;2.繰り返し推薦して保険を買う;3.サービス態度が悪くて、極度に辛抱強くありません;4.車を取る時検査をしないで、検査車を検査する人を見つけられない;5.車を返却する時に車の損失があることを提示しないで、しかし店を出た後にボタン代の情報を受け取って、店の内部はボタン代の原因に対して明確ではなくて、何回も原因の解釈を変えます。
コールつながっ場合が満足する