From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
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+90-850-390-7486
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+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2098873310
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2098873310
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Brisbane, Gold Coast

Reviewed: Fri, Oct 20, 2017
About ACE Rental Cars: 2.0 /10
Our flight was delayed and they closed at 5 PM. With the one-hour time difference between Sydney and Brisbane, no one contacted me. When we arrived, there was no counter at the airport. I had to call the rental company back home and switch to a different company immediately, otherwise, I would've had to come back the next day. I suggest not going for the cheaper, smaller rental companies; they don’t have airport locations and their phones are impossible to reach. In Australia and New Zealand, where people are scarce, one person ends up doing the job of three.

Relevant Reviews on ACE Rental Cars Brisbane - Airport

Hedy Michelson

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Reviewed: Wed, Feb 19, 2014
About ACE Rental Cars: 10.0 /10
The lady at the front desk was very kind. She asked where I was heading and informed me that there was a storm in that area. She even proactively checked the road conditions for me, saying there were no road closures for now. The only issue was waiting a bit for the shuttle, as it doesn't pick up just one person at a time.
About QEEQ: 10.0 /10

Webb Thackeray

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Reviewed: Tue, Dec 24, 2013
About ACE Rental Cars: 4.0 /10
Not located at the airport and impossible to reach without a local car! Business hours are unreasonable, and there's an extra charge for returning the car.

Adam Bloomfield

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Reviewed: Sat, Jan 11, 2014
About ACE Rental Cars: 8.0 /10
80,000 km car, the condition is average. The store is outside the airport, and they send a shuttle bus to pick you up from the airport bus station. It's best to call them in advance.
About QEEQ: 10.0 /10

B.Tonkin

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Intermediate | Toyota Corolla or similar
Reviewed: Sat, Jan 18, 2020
About ACE Rental Cars: 6.7 /10
After hours pi k up very poor waited more than 1 hour for pick up from airport.we phoned the office got an answerphone which said go to pick up point .no one came until my son managed to contact an agent in Melbourne.we landed in Brisbane
About QEEQ: 10.0 /10

View more >
Compact | Toyota Corolla or similar
Reviewed: Thu, Nov 28, 2019
“It easy and convenient for the trip”
About ACE Rental Cars: 9.0 /10
The customer service person explains well at the counter when we collect the car. And the car is in good condition.
About QEEQ: 8.0 /10
It should be more clear on the terms and condition that customers should follow. When we collect the car, just realised that there was another 50dollar imposed because we drop off at a different point and the website didnt state it when we pre booking.

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