Brisbane, Gold Coast

Our flight was delayed and they closed at 5 PM. With the one-hour time difference between Sydney and Brisbane, no one contacted me. When we arrived, there was no counter at the airport. I had to call the rental company back home and switch to a different company immediately, otherwise, I would've had to come back the next day. I suggest not going for the cheaper, smaller rental companies; they don’t have airport locations and their phones are impossible to reach. In Australia and New Zealand, where people are scarce, one person ends up doing the job of three.