Car rental in the city has specific office hours; going early is not useful. However, there aren't many people, so you basically don't have to wait in line. The staff there are also quite nice.
The car was easy to drive. Before the trip, I consulted customer service and was told that an electronic pickup slip was sufficient. However, I was not informed that the QEEQ and Europcar rent payment confirmation would also be needed when returning the car. I had to contact multiple customer service agents and repeat the issue many times before it was resolved. Fortunately, the Europcar staff were very patient and helpful. By the way, the car had a patch of bird droppings on one side when I picked it up as it was parked outside.
We lost some items in the car and reported it immediately. However, no one has followed up so far.
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