We were given a two-door car instead of a four-door, which was inconvenient for a larger group!

Overall a good experience! Austria is really suitable for self-driving! Rented a car in Salzburg, visited Innsbruck and the lake district, and returned the car in Vienna! Picked up the car at Salzburg airport around 4 PM, no queues, I was the only one! Got the car in 20 minutes! No upselling of insurance or roadside assistance, no gimmicks! They just handed me the keys, and I went to the parking lot via the elevator next to the counter to get the car myself! The car had a full tank! No one accompanied me to check the car! I inspected it, found no issues, and drove off!

The staff did not accompany me to pick up the car. I had to search for a long time in the parking lot and couldn't inspect the car. They gave me a car with scratches. Let's see how much they end up charging me!

The service was okay, but not very enthusiastic.

はじめての利用でしたがとてもスムーズで良かったです。

簡単に予約できてよかったです。