I was lucky to get a new car with only 14KM mileage. I drove carefully with no issues, and the inspection staff was friendly when I returned the car. Everything went smoothly.

They start working at 7 AM. How can I return the car if my flight is at midnight? There's no self-service drop-off box.

Many people picking up cars at night with only two counters, but the staff was very friendly and patient in their explanations.

The service attitude was generally satisfactory, but the work efficiency needs improvement. The condition of the provided vehicle was too poor; it broke down twice on the road, requiring two replacements, which delayed our trip by two days. Additionally, the front bumper fell off once. An unjustified deduction of 400 euros was made due to the vehicle's own issues, without any explanation or receipt, and it's unclear if further charges will be applied.

Both pickup and drop-off were very easy, the staff were very friendly.