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+1-2897685366
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+44-2035140670
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+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
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+64-99508740
From Peru
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+41-445514539
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+66-25088458
From Singapore
+65-31585008
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+61-1800-507-258
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+33-970019487
From Israel
+972-23752163
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5587584305
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5587584305
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Melbourne, Great Ocean Road, Adelaide, Halls Gap, Melbourne

Reviewed: Fri, Oct 27, 2017
About Budget: 6.0 /10
Only one staff member at the airport location, efficiency is low.

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Elsa Camp

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Well, this was an experience that almost ruined the entire Spring Festival. Things went smoothly in Sydney, where I easily picked up the car with just my driver's license without needing a translation. However, here the counter required a translated copy. I had personally translated and printed it, but the clerk said it wasn't acceptable—it needed to be done by a certified translation company. While I was looking for a solution, I saw him reject at least three Chinese couples for the same reason. I asked one of them and they said the clerk required a notarized translation. I was stunned. Asked the nearby AVIS, but they had no cars available. Although I eventually sorted it out, still...

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