Melbourne - Great Ocean Road - Twelve Apostles - Adelaide

Oliver Penn

Australia

Reviewed: Sat, Feb 24, 2018

About Europcar: 2.0 /10

Did not provide the reserved model, and the replacement was not of the same class. Booked a Land Rover Discovery, got a Mitsubishi Outlander, completely different levels.

Europcar

Melbourne

Australia

1 days rental

Relevant Reviews on Europcar MELBOURNE CITY

Porter Lindberg(h)

Australia

1 days rental

Europcar

Melbourne

Australia

Reviewed: Wed, May 15, 2024

“Melbourne - Great Ocean Road - Twelve Apostles”

About Europcar: 10.0 /10

The service attitude was good but the waiting time was too long. The rental process needs improvement to shorten the time.

About QEEQ: 10.0 /10

Eudora Dan

Australia

1 days rental

Europcar

Melbourne

Australia

Reviewed: Wed, Jun 6, 2018

“Three Days and Two Nights on the Great Ocean Road”

About Europcar: 4.0 /10

I used the translation service on the Zuzuche platform, but the rental company didn't accept it. I had to go to a nearby store to retranslate my driver's license, which cost over 600 RMB. It was time-consuming and delayed my trip. Another Chinese girl had the same experience.

Eudora Dan

Australia

1 days rental

Europcar

Melbourne

Australia

Reviewed: Wed, Jan 18, 2017

About Europcar: 10.0 /10

The staff seemed impatient possibly due to our communication issues. When picking up the car, we were told it needed washing, which made us wait for half an hour.

About QEEQ: 10.0 /10

Erin Cissie

Australia

1 days rental

Europcar

Melbourne

Australia

Reviewed: Sun, Feb 4, 2018

“Melbourne - Great Ocean Road - Canberra - Sydney”

About Europcar: 6.0 /10

At pickup, there was constant upselling of various insurances and GPS... They didn't inform me what kind of gasoline to use, so I had to double-check myself.