The service was very professional and thorough; it was standardized and comprehensive.

The service was inadequate. The car window was broken. I called and they said I could replace the car, but they made me go to two locations. When I got there, they said it couldn't be replaced and finally directed me to the airport location. The Chinese-speaking staff during the car replacement was nice, but the foreign staff had no expression and answered questions unenthusiastically.

Simple and convenient procedures, fast processing

Simple procedures. The car they provided was a Nissan with only 2450 kilometers on it. Returning the car was just a check for any scratches and if the tank was full. Truly a big company.

Unfortunately no car was available when we arrived there was a delay in getting our car the staff were helpful and sympathetic. Everything esle was smooth and easy.

Although I did not know if QEEQ at the time and was a little worried, I got a great deal on a good car with no surprises or issues.