Freedom of Self-driving

The process was smooth right from entering the store.

Had trouble with domestic credit card during pickup. Ended up charging $64 first to complete the process. Not sure if it will be refunded. Card was fine. Overall experience was average.

The order required a red or blue car, but when we arrived at the store, they had orange and blue cars in stock. They gave us a white car without any explanation. When we exchanged the car, there was no mention of any compensation, and they directly charged my credit card $100! Very unprofessional company, will never rent from them again!

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.

Older car- battery died the second day- had to wait 4 hours for road side assistance