I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
About QEEQ:9.0/10
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
About QEEQ:9.0/10
I was told there’s free shuttle bus from Cruise terminal to airport. But turns out only Avis and budget, so we have to find taxi to and return the rental car which was not convenient.
Great service w Thrifty. Just remember billing infor on credit card does not show Thrifty show billed by QEEQ so will cause problems if you have an insurance claim using credit card insurance so need additional insurance coverage.
“QEEQ experience was terrific. Thrifty experience was not bad.”
About Thrifty:9.0/10
The vehicle size I reserved (compact) was not available, so I was "upgraded" to a larger car (full size sedan) that was nice but less fuel efficient and harder to drive/park. The pick-up process was inefficient; rather than handing renters a key and sending them to the lot as typically is done, an attendant brought each vehicle to the queue of renters one at a time. Drop-off was quick but a vehicle condition assessment was not performed, which could result in ambiguity regarding fault for any potential damage.
About QEEQ:10.0/10
Excellent prices, vehicle selection, and rental guidance (e.g.- how to avoid unnecessary upcharges). Kudos!
Car was perfect! Pick up was on-site at the airport. The line was really slow due to only two people working, but the staff member I worked with was excellent and efficient. Drop off was super easy.
About QEEQ:10.0/10
It was all seamless for me. Much better than 3rd party companies like Expedia. Great experience overall.
At the airport parking lot, you can choose from the available models yourself. When I later rented from Hertz, this option wasn't available. I'll stick with Thrifty in the future.
After getting the car, we notice that the air conditioner wasn't working properly and exchanged with no problem. Fast and efficient people made that exchange easy. Thank you.
pick up office is far from terminal and there are not enough clear instructions in the terminal/arrivals area for which station to get off at using the shuttle. also not enough staff in the car park to help you get your car and we waited a long time to be served and then again just to exit the carpark
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Ernest Montgomery
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