There was a lot of upselling during the car rental process.

I was misled into buying the full tank insurance, which is very disappointing... However, picking up and dropping off the car was convenient, and the car's condition was great.

Queue time was about 5-7 minutes.

I reviewed the car rental notice several times, which required us to return the car with a full tank to avoid unnecessary charges. However, when the rental company authorized a pre-authorization, they charged an upfront fuel fee. Regardless of whether you return the car with a full tank or not, they will levy the prepaid fuel charge. Now, I am asking Zuzuche (the rental platform) for this money back, but they have been delaying for a month without any response. Can't Zuzuche refund me first? If the rental company doesn't refund me, will Zuzuche also not refund me?

Great service and good location. Choice of car from 8 or 9. Staff all excellent

So easy and very competative