Overall satisfied, but there are still some upselling attempts.

Forcing us to buy insurance that overlaps with the one purchased on Zuzuche, and there’s an additional charge of 390 RMB for the repeated purchase. Please address this, Zuzuche!

When we went to pick up the car, the staff spoke English very quickly on purpose, and we barely understood. They asked for a credit card, and my friend absentmindedly signed without checking. We received a notification from the bank at the hotel saying $263 was charged. We had full insurance coverage, but they added extra charges for roadside assistance and a tank of fuel. We went back to discuss, and they said the roadside assistance fee could be refunded but not the fuel fee. When we booked on ZUZUCHE, the contract stated full-to-full fuel policy, but they claimed it was invalid because we paid in full, so they charge for fuel and allow the car to be returned empty. It's impossible to return it completely empty, so we had some fuel left. This company is deceitful. We didn't make a fuss because the car was upgraded and the rental fee was cheap.

Yes, the car was in very good condition and they give us a upgrade. The attention at the counter was no good but they give us a upgrade free.

QEEQ is a good and easy platform to rent a car. Make your life more easy

Large car ordered but not available.

It works