From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
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From Singapore
+65-31585008
From Australia
+61-1800-507-258
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+90-850-390-7486
From Italy
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From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5985437353
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5985437353
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Reviewed: Sun, Nov 26, 2017
About Hertz: 2.0 /10
Extremely dissatisfied. The downtown office claimed to close at 6 PM, but for two consecutive days, it was already locked by 4 PM. There wasn't even a place to leave the keys. Meanwhile, the Sixt office next door always had staff present. After visiting three different locations, I still couldn't return the car downtown at 4 PM, even on workdays, Thursday and Friday. Leaving the car at the hotel incurred a $50 per night fee. Early the next morning, before 8 AM, I had to return the car to the airport. During the self-service checkout, they charged me for two extra days. Just one extra minute, and they counted it as a whole day!! Other companies offer much better service!

Relevant Reviews on Hertz FISHERMAN'S WHARF

Porter Wyclif(fe)

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Reviewed: Sat, Jun 8, 2024
About Hertz: 10.0 /10
Very satisfied. Despite the language barrier, the staff immediately used translation apps on their phones to ensure smooth communication!
About QEEQ: 10.0 /10

Malcolm Symons

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Reviewed: Wed, Oct 23, 2019
“San Francisco - Highway 1 - Los Angeles - Palm Springs - Los Angeles”
About Hertz: 8.0 /10
Unhappy with pickup, satisfied with drop-off. Two overweight African American women were arrogant during pickup and gave me an old car. I didn't rent a premium car, but the fuel tank wasn't full and the low tire pressure warning was already on, clearly indicating no prior inspection had been conducted. During drop-off, a handsome inspector noticed a scratch and asked if there had been an accident. Upon confirming nothing was wrong, he reassured me that insurance would take care of it and told us we could leave after filling out a form. Extremely handsome, right?
About QEEQ: 10.0 /10

Kerwin Alice

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Reviewed: Mon, Aug 28, 2017
“A Bit Deceptive”
About Hertz: 2.0 /10
The service was severely lacking, causing unnecessary losses for the customer. Compensation is required!

Derrick Mond

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Reviewed: Mon, Feb 26, 2018
“San Francisco - Los Angeles - Las Vegas”
About Hertz: 10.0 /10
Pick-up and drop-off were both very quick.
About QEEQ: 10.0 /10

Y.Ong

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Standard | Volkswagen Jetta or similar
Reviewed: Sat, Sep 21, 2019
About Hertz: 10.0 /10
Service staff was fast and professional. Pick up with smooth with no extra questions asked and no upsell. They took a credit card for holding charge, but other than that, it was take the keys and go.
About QEEQ: 10.0 /10
Simple to use and most importantly, app & website were both fast and very clear about what we were paying for. Customer service is top notch and responds almost immediately.

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