San Francisco - Los Angeles - Las Vegas

Unhappy with pickup, satisfied with drop-off. Two overweight African American women were arrogant during pickup and gave me an old car. I didn't rent a premium car, but the fuel tank wasn't full and the low tire pressure warning was already on, clearly indicating no prior inspection had been conducted. During drop-off, a handsome inspector noticed a scratch and asked if there had been an accident. Upon confirming nothing was wrong, he reassured me that insurance would take care of it and told us we could leave after filling out a form. Extremely handsome, right?

Just follow the map and you can find it. The pickup spot is in the adjacent parking lot.

Very satisfied

They gave us a brand new Toyota Sienna (only 16 miles driven), I bought the full insurance package and they didn’t push any other insurance or services. The car had 1/4 tank of gas when we rented it, so we returned it with the same amount.

Service staff was fast and professional. Pick up with smooth with no extra questions asked and no upsell. They took a credit card for holding charge, but other than that, it was take the keys and go.

Simple to use and most importantly, app & website were both fast and very clear about what we were paying for. Customer service is top notch and responds almost immediately.