The wait time was a bit long, but the staff's explanations were thorough. The process was simple and convenient. The price differed somewhat from the online quotes in our country, mainly due to insurance.
The whole experience was amazing. The only issue was that they were closed for midnight till 5:00 a.m. and my flight was delayed and arrived at 1:00 a.m.
Other than that the service was great the car exceeded my expectations it was new and had fancy electronics in it.
The return was super easy took 2 minutes and I was out of there and the shuttle took me to the airport right away.
About QEEQ:10.0/10
This is a great booking platform, everything is super simple. I had to cancel the reservation and there was no problem at all.
J'avais déjà acheté une assurance avec vous en plus de ma propre assurance. FOX RENT A CAR m'ont par contre dit que je devais acheter une autre assurance pour être légal en Californie (à ce moment, je ne sais pas encore si c'est vrai). Après un peu d'argumentation, j'ai perdu patience et j'ai demandé le prix à leur employé. Il m'a répondu 20$ pour la semaine. J'ai alors accepté puisque ce n'était pas cher. Finalement, ce n'était pas 20$, mais plus de 300$. Quand j'ai dû payer, j'ai demandé à leur employé pourquoi le montant total de la facture était si élevé. Il m'a répondu que c'était parce qu'il y avait un dépôt, ce qui n'était pas vrai, le dépôt était sur une autre transaction. Bref, je me suis fait voler 300$.
About QEEQ:8.0/10
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