Very dissatisfied, long waiting time in line. Insurance was added without the customer's knowledge. The reserved car model from over three months ago was not available, and no explanation was given. Promised to change the car the next day, but that didn't happen. After complaining, they reluctantly arranged the desired car model. But the promised discount was not given, and they claimed there was no written evidence. This company is shameless and I'll never choose them again.
Very inconsistent customer service. Processes are very confusing - almost got overcharged. Waiting time is very long at pick up.
About QEEQ:10.0/10
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