Very average.

The wait time was a bit long, but the staff's explanations were thorough. The process was simple and convenient. The price differed somewhat from the online quotes in our country, mainly due to insurance.

There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

easy to use

Everything was fine except the pick up wait was unacceptable. We were standing in line for over 1 hour. Despite the amount of people in line the staff was very friendly.

Waited for a while during renting process. The biggest issue was that there was no indication at reservation time that basic legally required insurance was not included in the rental rate. This was not being transparent on the part of both easyrentcars and Fox rent a car. Hence, I had to pay a lot more during rental for insurance which made this a much more expensive rental than I thought it would be. Very disappointing experience and non transparent rate display during search and reservation time. The cost of extending the reservation by a day was very exorbitant.