San Francisco-Reno-San Francisco-Highway 1-Los Angeles

Very dissatisfied, long waiting time in line. Insurance was added without the customer's knowledge. The reserved car model from over three months ago was not available, and no explanation was given. Promised to change the car the next day, but that didn't happen. After complaining, they reluctantly arranged the desired car model. But the promised discount was not given, and they claimed there was no written evidence. This company is shameless and I'll never choose them again.

There was a lot of pressure from the counter staff on pickup to buy extras, such as insurance and toll passes. When you are tired and do not know the rules it is easy to be taken advantage of,

The wait was ridiculous....over 1 hour to compete the paperwork...will probably never use Fox again. Numerous surprises with the gas scenario and tolls.

easy to use

The car was not my expected , And the car have damage on the body they did not mention it .

Great service. Always committed to help