The car rental process lacked standard procedures, and the quality needs improvement. The fact that the car was old was not indicated, leading to unmet expectations.
We rented the car in Christchurch and returned it in Auckland. When we arrived in Auckland, there was no record of our rental. We ended up waiting nearly an hour to finalize everything. The company is small and seems to try to find issues with the car to claim insurance (others returning their cars felt the same). We managed to avoid extra charges after insisting on our point, even though we had purchased full insurance.
The service was practical but the vehicle introduction lacked detail. They didn't inform me that the jump-start cable was under the seat, which made it hard to find when the battery died.
Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving
About QEEQ:9.0/10
All good
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on EZU CHRISTCHURCH AIRPORT
Marvin Curme
-
-
-
-
View more >Aries Becky
-
-
-
-
View more >Elton Croft
-
-
-
-
View more >Veromca Juliet
-
-
-
-
View more >Tly
-
-
-
-
View more >