The store was very busy when I went to pick up the car, but it was well managed and the staff were very friendly. By the time I got to pick up my car, the originally booked model was no longer available. After negotiating, the store manager upgraded me to a Porsche Cayenne for a small additional fee. After returning the car, I carelessly left my wallet in the car. Even though the staff had finished work, they delivered it to my hotel at around 11 PM and firmly refused to accept any service fee. Encountering such a good company and warm service in a foreign country, along with the beautiful scenery of Australia, made it all very worth it. I strongly recommend Aucar.

Picked up from the airport, signed the contract at the store.

The conditions of seat was really bad. All the seats had stains. They need steam cleaning or need to get seat covers change. The car seats looks really unhygienic

Process of rental was easy and staff was very helpful

Easy to use app

Dislike: More information in initial booking regarding pickup location and also insurance add-ons would be good.