Renting a car in Italy isn't as fun as in the US and Australia

There are a lot of people, but you can take a number and wait instead of standing in line. Since I bought insurance in advance from home, they did not try to sell me more. The lady at the counter didn't speak English very well.

I had a 4 PM reservation to pick up the car. I arrived at the counter at 3:30 PM, but they made me wait in line with non-reserved customers. I didn't get the car until 6:30 PM.

Picking up the car had some minor issues, and dropping it off was difficult due to the location and the terrible weather.

The service attitude was average. They insisted we rent snow chains, which added 60 euros to the total cost. They scared us by saying we would be fined if caught by the police without them. When we wanted to store our luggage for a few hours when returning the car, they refused.

The car wasn’t very clean, with some noises here and the there.